“"How many leaders actively seek out and encourage views alien and at odds with their own? All too few...Who in your organization serves as your Challenger In Chief? Interrogating the choices you are considering making? Making you consider the uncontemplated, the unimaginable and that which contradicts or refutes your position? And also challenging you?"”
When the Boeing Business Jet made its debut in 1997, the manufacturer suggested that customers would put about $5 million to $7 million into the interior. Instead, the company discovered that owners were investing as much as $17 million to get everything they wanted, even if that meant adding weight and reducing the airplane's range. It seems nobody wanted to plunk down $51 million or so for a private jet and then settle for a passenger compartment with coach-class amenities.