““Last year, complaints about airlines increased 22%. There were probably more complaints, but the airlines lost them.” ”
U.S. Helicopter To Relaunch Wall Street Service
U.S. Helicopter hoped to resume flights from New York's Wall Street heliport before this issue went to press, according to a spokesman for the company. The firm was forced to suspend its scheduled, $159-per-passenger Sikorsky S-76B service from New York's Downtown/Wall Street heliport to Newark and JFK airports after the heliport's new operator, FirstFlight, failed to develop a TSA-approved security plan. A new security plan was approved December 11 and U.S. Helicopter and FirstFlight were working to resolve outstanding "commercial issues" before service resumes. When it does, passengers and luggage will be security screened at the heliport, allowing travelers to proceed directly to airline gates at the airports.