Business Jet Traveler » August 2013

August 1, 2013
“This is a relationship-based business, with some of the top people in the world. They don’t want to call some customer rep; they want a personal relationship.” (Photo: Chad Slattery)
Aerospace engineer Marc Foulkrod had no intention of getting involved in marketing when he was tapped to help a fledgling aircraft charter/management firm called Avjet in 1981. After college, he served as a performance-engineering specialist for Boeing and McDonnell Douglas before joining cargo carrier Flying Tigers.

Pages

 

Quote/Unquote

“I have an obligation to get you to your destination. You have an obligation to pay. What else is there? We don't need 24 pages of legalese.”

-VistaJet founder and chairman Thomas Flohr, on the company's unusually brief, easy-to-understand contracts