““Last year, complaints about airlines increased 22%. There were probably more complaints, but the airlines lost them.” ”
ExecuJet Introduces Concierge Service
Zurich-based ExecuJet Europe has launched a "personal concierge" service for owners of business jets it manages. The service-designed to handle all travel needs with a "one call does it all" approach-makes available as many as four dedicated dispatchers who can supply 24/7 support. The company manages nearly 100 business jets, offers on-demand charter and runs three FBOs that provide ground-support operations.