XOJet Implements Virus Countermeasures

As business for XOJet has continued throughout the pandemic, the operator has implemented a comprehensive approach to ensure the health and safety of its passengers and crew.

Many of the operator’s measures were put in place in the early days of the pandemic, according to XOJet Aviation president and COO Kevin Thomas. He explained that as scheduled airlines cut operations, “We filled that void and still needed to provide lift. We decided we need to react sooner in the process” and implement countermeasures.

This became particularly important as operators began facing varying and wide-reaching restrictions and mandates. As such, XOJet’s approach is to exceed U.S. Centers for Disease Control and Prevention and FAA guidance and is designed to reduce touchpoints and ensure the “cabin is as clean as it possibly can get,” Thomas said.

Among the measures XOJet has taken is the application of ClearCabin 90-day disinfectant and antimicrobial barrier. The treatment forms an “invisible bio-barrier coating” to protect against bacteria, mold, and fungi. The treatment lasts nearly three months, but the operator is reapplying it every 45 days to ensure maximum protection.

In addition, all aircraft undergo a disinfectant treatment every 10 days. Aircraft are stocked with anti-bacterial hand wipes and cleaning supplies, and personal protective equipment such as masks are available. For the crew, masks are required when customer interaction is involved. While the crew still flies commercial, travel is limited to the extent possible and crew pairings are as consistent as possible.

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In addition, pilots undergo temperature checks twice a day and passengers must fill out health questionnaires, not only about current well-being but about whether they have traveled to recent hot spots. Touchpoints are limited in areas such as luggage handling, Thomas said.

On applicable flights, passengers can determine whether they want a flight attendant on board and whether they’d like to use paper goods or china for catering. Additionally, XOJet works closely with MedAire to remain updated on all suspected communicable diseases, including COVID-19.

Thomas sees some of these measures, such as cabin treatments, remaining as part of the operator’s regular practices even after the pandemic ends. “A lot of these measures are good practices to have in place,” he said.